If you think you have found a bug in NoteTab, please do let us know about it as soon as possible. It is thanks to such reports that NoteTab has become so reliable. When sending a bug report, please describe the problem in as much detail as possible. The clearer your feedback, the more likely the author will be able to find the bug and fix it.
Note that not all bugs that you may encounter while using NoteTab are faults in the program. There are many bugs in Windows itself as well as in third-party programs or drivers that can cause your computer to generate errors or work unreliably. Unfortunately, if you encounter such a bug (external origin), there is usually nothing the author can do to fix it, but we will try to inform you if we suspect the problem is not in NoteTab.
Often, though, you can fix external bugs yourself by updating old system files and drivers. Go to the "Product Updates for Windows" Web page to see which system files have been fixed and updated by Microsoft:
http://www.microsoft.com/windows/downloads/
Please first check the list of known problems before submitting a bug report. Also verify, if possible, whether the bug has been fixed in the latest update. Very important: Remember to indicate which program variant and version number you are using (for example: NoteTab Pro v4.95). If you feel you need to send screen shots of error messages, please save them in the GIF or PNG format (not JPG) to reduce their size as much as possible.
Send your bug report to the following e-mail address:
bugs@fookes.com
(no big attachments please!)
Example of a Helpful Bug Report
Subject:
Bug in NoteTab Pro v4.95: file does not open
Message body:
System: Windows XP Home
Processor: Pentium 4, 2.0Ghz
RAM: 256Mb
Bug: File does not open under the following conditions...